Customization

Although Microsoft Dynamics CRM is a fully functioning system right from the start, you might want to adapt it slightly to suit different business goals.  This is where the customization ease of use plays its part.

Microsoft Dynamics CRM can be customized to fit your current business operations, as opposed to you and your workforce having to adapt to fit in with the product.

This includes complicated workflows, reporting, custom entities and meta data all describing specific aspects of your customers.